Safety

Zero-tolerance harms

Child exploitation, grooming, sexualization of a minor, sextortion, credible threats, targeted bullying, hate, non-consensual intimate imagery, and use of another person’s profile photo or likeness are prohibited.

If anyone is in immediate danger, contact local emergency services. Pine support is not an emergency service.

Likeness and consent

Before either identity photo leaves the device for AI use, Pine obtains explicit, versioned permission. While permission is active, Pine operators may include you in curated media, and mutual friends may select you in Pine-authored experiences that generate group photos or other media. Pine verifies the mutual relationship, active consent, and block status before resolving a private identity selfie on the server; the friend never receives the selfie. Generation sends only the references needed for that request through Vercel AI Gateway to the configured OpenAI or Google Gemini model. You can withdraw permission in Settings; withdrawal stops future use and removes both identity photos and generated media that includes you from the service. See AI & likeness.

Generation and media safeguards

Pine authors the available templates and generation instructions. Operators may start curated generations; users may start offered experiences and select only eligible, consenting mutual friends. The selecting friend never receives a private identity selfie or writes the generation prompt. Instructions prohibit sexual content, violence, gore, hate, drugs, humiliation, dangerous activity, misleading current-events framing, and deceptive text. Operator-curated generation output is screened before sending. Mini-app generations, user-sent images and video, avatars, and identity photos are not sent to an automated moderation provider.

Private chat text is not automatically screened or sent to a moderation provider. A chat member can report a message, and operators can remove it from the service after review.

AI-generated or AI-edited Pine photos and videos are fictional and must not be presented as real events. AI output may still fail these rules.

Access and sharing

Inside Pine, messages and media are limited to their intended mutual-friend recipients and shared group chats. Sent media may also appear in a sender’s profile archive to mutual friends who share the underlying chat. A recipient or depicted person may save or share media outside Pine. A route or notification never overrides in-app chat membership, a block, removal, or account deletion. Once a depicted person shares a copy outside Pine, that copy is outside our access controls.

Report and block

Use a media, message, or profile menu to report unsafe content, harassment, privacy concerns, copyright issues, or other abuse. Operators can mark reports open, under review, resolved, or dismissed; inspect reported media; remove content or a profile photo; and suspend or restore an account with an audit history.

Blocking is bidirectional for in-app visibility, following, messaging, reactions, generation eligibility, and shared media.

Pine is operated by Undefined Software, Inc.. Email alon@undefinedinc.io for urgent safety or removal requests.